Return Policy

Effective Date: 2026

At Laboni BD, we want our customers to have a reliable and satisfactory shopping experience. Please read the following Return Policy before placing an order.

1. Eligibility for Return

A product may be eligible for return if:

• The wrong product was delivered.
• The product arrived damaged or defective.
• The product does not match the product ordered.
• The product has a significant quality issue.
• The product meets the specific return conditions stated on its product page.

2. Return Request

Customers must contact Laboni BD as soon as possible after receiving the product if they wish to request a return.

The customer may be required to provide:

• Order number
• Product information
• Reason for return
• Photos or videos of the product, package, or issue when applicable

3. Product Condition

For an eligible return, the product should generally be unused and returned in its original condition, packaging, accessories, labels, and other applicable materials.

Products that have been used, damaged by the customer, altered, or returned without required accessories may not be accepted.

4. Non-Returnable Products

Certain products may not be eligible for return due to their nature, hygiene requirements, perishability, or other applicable restrictions.

The return conditions displayed on the individual product page may apply where specified.

5. Return Approval

All return requests are subject to review and approval by Laboni BD.

After reviewing the request and supporting information, we will determine whether the product qualifies for return.

6. Return Shipping

Where the return is due to an incorrect, damaged, or defective product supplied by Laboni BD, applicable return shipping arrangements may be handled according to our return process.

For other reasons, return shipping costs may be the customer's responsibility.

7. Refund

Once an approved returned product has been received and inspected, the refund will be processed according to the applicable refund procedure.

The refund method and processing time may depend on the original payment method.

8. Exchange

Where applicable, an eligible product may be exchanged for another product instead of receiving a refund. Exchange availability depends on product stock and the specific circumstances of the return.

9. Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us promptly and provide the necessary information and supporting photos or videos.

Do not dispose of the product or packaging before the return request has been reviewed.

10. Cancellation

Order cancellation is subject to the order status. Once an order has been processed or shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

11. Policy Changes

Laboni BD reserves the right to update or modify this Return Policy when necessary. Any updated policy will be published on this website.

12. Contact Us

For return-related questions or assistance, please contact us:

Laboni BD
Email: info@labonibd.com
Website: www.labonibd.com